Privacy Policy

Last Updated: 6 July 2026

At STRONG by Holly (“we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website, purchase our services, or contact us.

  1. Who We Are

STRONG by Holly is an online health and fitness coaching business providing personalised training programmes, coaching and educational resources.

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Email: holly@strongbyholly.com

  1. Information We Collect

We may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Emergency contact details (where applicable)
  • Health, fitness and lifestyle information you voluntarily provide
  • Progress photos, measurements and training data (if you choose to provide them)
  • Payment information (processed securely by our payment provider—we do not store your card details)
  • Communications between you and STRONG by Holly
  • Website usage information, including cookies and analytics data
  1. How We Use Your Information

We use your information to:

  • Provide coaching services and personalised programmes
  • Monitor your progress
  • Communicate with you regarding your coaching
  • Process payments
  • Respond to enquiries
  • Improve our services and website
  • Send newsletters or marketing emails (only where you have given your consent)
  • Meet our legal and regulatory obligations
  1. Health Information

To provide safe and effective coaching, you may choose to provide health and fitness information.

This information is treated as special category personal data under UK GDPR and is only processed with your explicit consent for the purpose of delivering your coaching programme.

  1. Legal Basis for Processing

We process your personal information under one or more of the following legal bases:

  • Performance of a contract
  • Your consent
  • Compliance with legal obligations
  • Legitimate business interests, provided your rights do not override those interests
  1. How We Store Your Data

We take reasonable technical and organisational measures to protect your personal information.

Your data is stored securely using trusted third-party providers and is only accessible by authorised persons.

We retain your information only for as long as necessary to provide our services and comply with legal requirements.

  1. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party providers who help us operate our business, such as:

  • Secure payment processors
  • Coaching software platforms (Trainerize)
  • Email marketing providers (Klayvio)
  • Website hosting providers (Typeform)
  • Cloud storage providers

These providers are required to keep your information secure and confidential.

  1. Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use the site.

You can manage or disable cookies through your browser settings.

  1. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data where applicable
  • Restrict or object to certain processing
  • Request a copy of your data (data portability)
  • Withdraw consent at any time where processing relies on consent
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)
  1. Third-Party Links

Our website or social media may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

  1. Children’s Privacy

Our coaching services are intended for individuals aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18 without appropriate parental or guardian consent.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised “Last Updated” date.

  1. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

STRONG by Holly

holly@strongbyholly.com